Machine Studio Pty Ltd

ABN 75 678 320 860

Effective Date: 1st July, 2024

1. Overview

Machine Studio Pty Ltd (“Machine”, “we”, “our”, “us”) respects your right to privacy and is committed to safeguarding the personal information of our clients, collaborators, contractors, and other individuals (“you”, “your”) in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information, and how you can access or correct your information or make a complaint.

2. What Personal Information We Collect

The types of personal information we collect may include, but are not limited to:

• Full name, business or trading name

• Email address, phone number, and postal address

• Payment and billing details

• IP address, browser information, and interaction data (when visiting our website)

• Audio-visual recordings and media (where relevant to our creative or commercial projects)

• Any other information you voluntarily provide to us or we are lawfully authorised to collect

We do not collect sensitive information (as defined by the Privacy Act) unless required by law or with your explicit consent.

3. How We Collect Personal Information

We may collect personal information in the following ways:

• Directly from you, including via online forms, emails, phone calls, video calls, and face-to-face interactions

• Through our website, social media platforms, or other digital tools

• When you engage with our services, respond to a campaign, or attend an event

• From publicly available sources or third parties (only where lawful)

Wherever practical, we will collect personal information directly from you and ensure you are aware of the purpose for which it is being collected.

4. Why We Collect and Use Personal Information

We collect and use your personal information for the following purposes:

• To provide and deliver our creative services

• To communicate with you regarding projects, opportunities, events, or campaigns

• To process payments, invoices, and financial transactions

• To improve the quality and effectiveness of our services and digital platforms

• For internal administrative and operational purposes

• To comply with legal, regulatory, or contractual obligations

We will only use your personal information for the purpose for which it was collected (the primary purpose) or for a related secondary purpose where you would reasonably expect us to use it, or where you have consented.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, or trusted collaborators

• Cloud service providers and platforms that host or store our data (including in Australia and overseas)

• Legal, financial, or business advisors

• Government bodies or regulatory authorities as required by law

We take reasonable steps to ensure that any third parties to whom we disclose personal information are bound by confidentiality and privacy obligations at least equivalent to those set out in this policy.

We will not sell or rent your personal information to any third party.

6. Data Security

We take all reasonable steps to ensure the security and integrity of your personal information, including:

• Implementing appropriate technical and organisational measures (encryption, secure access controls, etc.)

• Using secure data hosting services with reputable providers

• Regularly reviewing our data practices and access protocols

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security but will respond promptly to any known breach in accordance with applicable laws.

7. Access, Correction, and Deletion of Personal Information

You have the right to request:

• Access to your personal information we hold

• Corrections to any inaccurate, outdated, or incomplete information

• Deletion of your personal data, where lawful and reasonable

Requests can be made in writing to the contact details below. We will respond within a reasonable timeframe and may require identity verification.

8. Cookies and Digital Tracking

Our website may use cookies and similar technologies to enhance user experience, gather analytics, and optimise content. You may configure your browser settings to reject cookies, though this may limit functionality.

9. Overseas Disclosure

Some of our service providers and platforms may store or process data overseas. Where we disclose your personal information to recipients outside Australia, we will take reasonable steps to ensure they comply with the Australian Privacy Principles or are subject to laws substantially similar to Australian privacy law.

10. Direct Marketing

We may use your information to send you marketing communications about our services, events, or collaborations. You may opt out of receiving such communications at any time using the “unsubscribe” link or by contacting us directly.

We will not use or disclose your personal information for direct marketing purposes if you have previously asked us not to.

11. Complaints and Enquiries

If you have a concern or complaint about our handling of your personal information, you can contact us using the details below. We take privacy complaints seriously and will respond promptly and in accordance with our obligations under the Privacy Act.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The most current version will always be available on our website. We encourage you to review this policy periodically.

13. Contact Us

Machine Studio Pty Ltd

Email: hello@machinestudio.xyz

Address: Studio 15, Lv 4, 35 Buckingham Street Surry Hills, NSW 2010

Website: https://machinestudio.xyz